Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item to ship it back & request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused. 

You can always contact us for any return questions at raedesignertack@gmail.com or message us on our Facebook page or Instagram.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right as quickly as possible.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom orders. Please get in touch if you have questions or concerns about your specific item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.